Question 1

What is context39?

Accepted Answer

context39 is an all-in-one AI platform for Swiss companies. It combines chat, image generation, voice generation and transcription in a single interface: secure, multilingual and with clear budget controls.

Question 2

Which AI models are available?

Accepted Answer

Chat and company context use open-source models hosted in Switzerland. For web search, image generation and optionally text-to-speech we additionally use specialised models from a third-party provider.

Question 3

Is my data used for AI training?

Accepted Answer

No. Your inputs are not used to train AI models. When using Swiss-hosted AI models, your data is processed exclusively on Swiss servers.

Question 4

What are Swiss-hosted models?

Accepted Answer

Swiss-hosted models run on servers in Switzerland. They offer good performance with full data sovereignty.

Question 5

How does company context (RAG) work?

Accepted Answer

You upload documents (PDF, Word, text). The system processes and indexes them. When chatting, context39 automatically finds the relevant sections and integrates them into the answer with source references.

Question 6

Can I use context39 with my team?

Accepted Answer

Yes. You can create departments, manage users and share company context per department.

Question 7

What happens when I reach my monthly budget?

Accepted Answer

You receive budget alerts at 80% and 90% usage. When the limit is reached, new requests are blocked until the budget is topped up or the next month begins.

Question 8

Is there a free plan?

Accepted Answer

No, but you can test context39 free for 14 days. Ideal for trying out all features.

Question 9

How do I export results?

Accepted Answer

Conversations and results can be exported as PDF, Word or Excel files directly from the chat. Generated images can be saved as PNG files, audio as WAV or MP3 files, and transcripts as TXT files.

Question 10

Which languages are supported?

Accepted Answer

The user interface is available in German and English. AI responses support any language.

Question 11

How do I upgrade or downgrade?

Accepted Answer

Contact us via the contact form on context39.ch. We will adjust your package flexibly.

Question 12

How do I get in touch?

Accepted Answer

Contact us via the contact form on context39.ch.

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